Sales Success Manager

Reporting into the Leads Department - Director as a Sales Success Manager, you will play a key role in identifying and connecting with potential clients, managing inbound and outbound sales requirements, and nurturing leads in the luxury real estate sector. This position is ideal for an enthusiastic salesperson with a passion for real estate and a talent for connecting with high-net-worth clients.

• Conduct outbound sales calls & pre-qualify leads from different sources to prospective clients, introducing DarGlobal property portfolio and services.
• Manage inbound inquiries and maintain a robust sales pipeline. • Provide detailed information to clients about available properties, including features, benefits, and pricing.
• Nurture and maintain strong relationships with prospect clients, ensuring seamless customer journey experience.
• Work closely with the sales and marketing teams to align on strategies and share insights from client interactions.
• Maintain accurate records of client interactions and transactions using CRM tools.
• Meet or exceed monthly sales targets and KPIs set by the management team.

• % of target achieved-
• % Leads conversion rate from qualified meetings

Internal 

• DarGlobal Employees

External

• Prospect customers
• Owners / Purchasers
• External Consultants and service providers

Minimum Qualifications and Knowledge:

• Graduate in any discipline.

Minimum Experience (number of years):

• Minimum 4 years proven experience in Telesales within Investment or Insurance brokerage. 
• Fluency in English; additional languages (Arabic, Russian, Hindi/Urdo, Farsi, French) are an advantage. 
• Excellent communication written and verbal and high interpersonal skills. 
• Self-motivated, results-oriented, and able to work independently. 
• Excellent customer service skills with a client-centric approach.

Core Competencies:

Execution & Delivery 

Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome-driven.

Accountability 

Take ownership of responsibility.

Team Work & Collaboration

Fosters a culture of trust, collaboration and support. Works collaboratively both within one’s own function and across functions to achieve DarGlobal goals.

Effective Communication

Communicates clearly and effectively (both verbal and written). Communicates timely and responsively. Seeks feedback and provides feedback. Encourages open discussion and dialogue.

Innovation

Drives self and encourage others to actively look beyond boundaries for new insights and opportunities for success.

Customer Service Orientation

Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.